In compliance with the Financial Consumer Protection Instruction, we provide different and easy channels to our customer to submit their complaint and make sure to solve it as soon as possible, feel free to submit your complaint.

Complaints

Ahli Microfinance Company is keen to provide the highest levels of service to its valued customers and their satisfaction with the services provided; we would like to inform you that in case of any complaint we can apply through one of the following means:

• PO Box 23543, Amman 11115, Jordan

• Complaints E-mail: complains@amc.com.jo

• The website www.amc.com.jo or through the company's social media platform www.facebook.com/ahlimcompany

• Direct land- line +9626 586 5951.

• Toll free 0800 2288 7

• Personal presence to the Complaints Management Unit.

• Complaints boxes located in branches

• Fax number +9626 586 5952.